Shipping Policy

Ordering & Delivery Arrangement

Special Arrangements for COVID-19

In light of recent developments of COVID-19, delivery schedules may be temporarily suspended or extended.

• Free delivery is available upon purchase with HK$800 after discounts. (Single location ONLY) HK$100 will be charged if purchase amounts are less than HK$800.
• In normal circumstances, we will confirm the order details with completed payment via phone. Products will be delivered within 3-5 working days after confirmation.
• Delivery service covers Hong Kong, SAR locations ONLY.(Except Outlying Islands).For Remote Areas, please contact us before ordering.
• Delivery Staff will not verify the recipient’s identity and Flavour of Life Limited bears no responsibility for this.
• If products are delivered to hotels, restaurants, event venues, or logistic warehouses, Flavour of Life Limited is not responsible for any damages or loss after delivery has been signed.
• If customers encounter unexpected events and fail to receive the goods within original scheduled time, please contact us as soon as possible for re-arrangements.
• In case of any disputes, Flavour of Life Limited reserves the right of final decision.