Shipping Policy
Ordering & Delivery Arrangement
Special Arrangements for Natural Disaster or Emergency Situation
In light off natural disaster or emergency situation, delivery schedules may be temporarily suspended or extended.
- Free delivery is available upon purchase with HK$800 after discounts. (Single location ONLY) HK$100 will be charged if purchase amounts are less than HK$800.
- In normal circumstances, we will confirm the order details with completed payment via phone. Products will be delivered within 3-5 working days after confirmation.
- Delivery service covers Hong Kong, SAR locations ONLY.(Except Outlying Islands).For Remote Areas, please contact us before ordering.
- Delivery Staff will not verify the recipient’s identity and Flavour of Life Limited bears no responsibility for this.
- If products are delivered to hotels, restaurants, event venues, or logistic warehouses, Flavour of Life Limited is not responsible for any damages or loss after delivery has been signed.
- If customers encounter unexpected events and fail to receive the goods within original scheduled time, please contact us as soon as possible for re-arrangements.
- In case of any disputes, Flavour of Life Limited reserves the right of final decision.